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POLICIES
Thank you for shopping with us! Please take a moment to review our policies to ensure a smooth experience.
- All Sales Are Final
Once your order is placed, it cannot be modified, canceled, or returned. We encourage you to review your order carefully before completing the purchase. - No Returns
Due to the nature of our products, we do not accept returns. We strive to provide detailed product images to help you make an informed decision. - Damaged or Lost Products
In the rare event that your product arrives damaged or is lost during shipping, please contact us within three days of receiving your order. We will provide a full refund for the affected item(s) upon confirmation of the issue. - Pricing & Taxes
Our listed prices do not include tax. Applicable taxes will be calculated at checkout based on your location
At YB CAPS, we aim to process and ship your order as quickly as possible. Once your order is placed, it will typically be shipped within 1 to 5 business days.
Please note:
- Orders are processed Monday through Friday (excluding holidays).
- Shipping times may vary depending on your location.
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
NOTE: please note that we have no control over weather conditions, and extreme weather may cause delays in shipping and delivery. While we work closely with our carriers to minimize any disruptions, certain situations like storms, snow, or other adverse conditions may affect transit times.